Frequently Asked Questions

How long does the grill cleaning process take?

The cleaning process typically takes between 2 and 4 hours, depending on the grill’s size and condition.

Is the cleaning done at my house or do I have to take my grill somewhere?

Yes, we clean your grill where it’s installed. There’s no need to move or transport it.

Do I need to be home for your grill cleaning service?

We would prefer that you are, that way you can see the end result right away. But, if you are unable to be present, we can absolutely do the cleaning. We do not need access to the actual house.

Do you provide grill repair estimates?

Yes! After cleaning and inspecting your grill, we’ll inform you of our findings. If requested, we can provide a repair and parts estimate at no additional charge.

What forms of payment do you accept?

We accept cash, checks, and all major credit cards for your convenience.

How often should we get our bbq grill professionally cleaned?

For most clients, we recommend quarterly cleanings. However, if you use your grill less frequently, once or twice a year may suffice.

Can Grill Steam help me clean my grill’s vent hood or stainless steel doors and drawers?

Absolutely! We can clean vent hoods, counters, drawers, and more. Additional services are billed at $80/hour.

Is my grill going to look like new when the cleaning is done?

While we often make a significant improvement, results vary based on the grill’s current condition. Our primary focus is ensuring your grill is food-safe. Check our ‘Before and After Gallery’ for examples of our work.

What should I do to keep my grill in usable conditions?

  • Cover your grill when not in use.
  • After cooking, burn off grease by turning burners to high with the lid open for a few minutes.
  • Once cooled, use a grill brush to scrape off residue from the grates.
  • Push debris into the grease tray.
  • Empty and wipe clean the grease tray.
Do you need water and electricity from my house?

We require electricity to power our equipment. Access to water is preferred but not essential.

What areas do you serve?

We serve most of Central Florida, see the complete service area.

How do I book a cleaning service?

You can schedule a cleaning by visiting this page